December 14, 2021
Epstein’s Diversity, Equity and Inclusion (DE&I) group held its final virtual seminar for 2021, a workshop led by executive coach and trainer, Jill Bremer, AICI CIP, on civility in the workplace.
In this seminar, Epstein’s domestic based staff learned about etiquette and civility, the consequences of workplace incivility and how the three forms of responsibility (professional, personal, and social) are the hallmarks of civility in the office. In addition, attendees also learned about effective listening strategies, conflict management skills and coping strategies that can help maintain positivity and mental clarity in the workplace.
We were also given a number of insights into how incivility can adversely impact the workplace by hurting morale, reducing commitment to the organization and leading staff to quit organizations.
Furthermore, the seminar allowed Epstein’s staff the ability to interact with Jill by asking questions and participating in the presentation through a number of chat prompts.
About Jill Bremer:
A Certified Image Professional, Ms. Bremer has appeared as a trainer and speaker for corporations and organizations throughout the country, designing image and communication strategies for professionals from support staff to the top executives of Fortune 500 companies.
She is on the faculty of the American Management Association and has served on the International Board of Directors for the Association of Image Consultants International. She is also a member of TESOL International, as well as the performing unions of SAG-AFTRA and the Actor’s Equity Association.
She has appeared on the “Today” show and CNBC and, as a sought-after image expert and executive coach, is frequently quoted in major publications and interviewed on national radio. She is the co-author of It’s Your Move: Dealing Yourself the Best Cards in Life and Work and a contributing author for Rude Awakenings: Overcoming the Civility Crisis in the Workplace, Communication Matters: Write, Speak, Succeed, and Skinny Bits: Wisdom For a Flourishing Image Business.